Operations & Project Manager

About Xceed Growth

Xceed Growth is a leading Growth & Performance Marketing & Training Agency dedicated to driving predictable, profitable, and sustainable success for ambitious businesses. Through innovative performance marketing strategies and data-driven decision-making, we help our clients achieve massive scale while maintaining excellence in execution.

Position Overview

We’re seeking a highly organized and strategic Operations & Project Manager to oversee our agency’s operational efficiency and project delivery. The ideal candidate will be responsible for streamlining processes, managing resources, coordinating hiring initiatives, and ensuring smooth execution of client projects while maintaining high-quality standards

Core Responsibilities

• Operations Management

  • Develop and implement operational strategies to improve efficiency and productivity
  • Create, document, and maintain standard operating procedures (SOPs)
  • Monitor operational metrics and KPIs to ensure optimal performance
  • Identify and resolve operational bottlenecks and inefficiencies
  • Implement and manage project management tools and systems
  • Oversee resource allocation and capacity planning
  • Conduct regular operational audits and implement improvements

  Project Management

  • Oversee multiple client projects across different service lines
  • Create and maintain project timelines, milestones, and deliverables
  • Monitor project progress and ensure on-time delivery
  • Coordinate with team leads to optimize resource allocation
  • Identify and mitigate project risks proactively
  • Facilitate cross-functional team collaboration
  • Ensure project profitability and efficiency

  Hiring & Team Development

  • Coordinate with department heads to identify hiring needs
  • Develop and standardize hiring processes and procedures
  • Create and maintain role documentation and job descriptions
  • Conduct initial candidate screenings and assessments
  • Implement onboarding programs for new team members
  • Monitor team performance and productivity metrics
  • Facilitate training and development initiatives

  Process Standardization

  • Design and implement standardized workflows across departments
  • Create templates and frameworks for recurring tasks
  • Develop quality control measures and checkpoints
  • Ensure compliance with established procedures
  • Regular review and optimization of existing processes
  • Document best practices and success stories
  • Train team members on standardized processes

Required Qualifications

• 3+ years of operations or project management experience
• Proven track record in process improvement and standardization
• Experience with project management methodologies (Agile, Scrum, etc.)
• Strong background in team management and resource allocation
• Experience with hiring and talent development
• Proficiency in project management tools and CRM systems
• Advanced Excel/Google Sheets and data analysis skills
• Strong understanding of digital marketing operations

Desired Personal Qualities

• Exceptional organizational and time management skills
• Strong analytical and problem-solving abilities
• Excellence in both written and verbal communication
• Detail-oriented with a focus on quality
• Strategic thinker with execution capabilities
• Natural leader with team-building abilities
• Adaptable to changing priorities
• Process-oriented mindset
• Strong process documentation abilities

What We’re Not Looking For

• Those who prioritize perfection over progress
• Individuals uncomfortable with change management
• People who avoid difficult conversations
• Those resistant to data-driven decision making
• Managers who micromanage rather than empower
•  

On-Track Earnings & Work Schedule

• Monthly Salary: COMPETITIVE SALARY
• Performance Bonuses:: Available based on operational metrics and team performance
• Schedule: Day shift (Philippine Time)
• Work Setting: 100% Remote

Our Values

1. Growth Engineering: We continuously research and implement cutting-edge marketing technologies
2. Data-Driven Decision Making: We rely on data to guide our strategies and optimize results
3. Client-Centric Approach: We prioritize understanding and meeting client needs
4. Simplification and Systemization: We optimize processes for maximum efficiency
5. Extreme Ownership: We take responsibility for our results and actions
6. Radical Transparency: We maintain open communication at all levels
7. Speed and Experimentation: We embrace rapid testing and learning from failures

BENEFITS

• HMO coverage
• Professional development budget
• Regular training and certification opportunities
• 100% remote work setup
• Modern tools and resources
• Collaborative, high-energy virtual work environment
• Internet allowance

Ready to Join Us?

If you’re passionate about operational excellence and ready to take ownership of our agency’s growth, we want to hear from you.